Mobile Banking

Mobile Apps

  • iOS & Android apps
  • Day time & Night time Log In screens
  • Check Balances
  • Pay Bills
  • Deposit Checks
  • 24/7 Account Access
  • Easily Transfer Funds
  • Push Notifications
  • Authentication with Face ID & Fingerprint
iPhones SFFCU login day night

See how Mobile Banking works

Mobile Making Transfers

Mobile Deposit Checks

Mobile Transaction Details

Mobile Banking FAQs

Why is San Francisco Federal Credit Union making the change to a new platform?

This upgrade brings you an easy-to-use interface with many new features. Updated multi-factor authentication and passcodes offer the best security for your peace of mind.

Do I need to download a new app for mobile banking?

Yes, you will need to delete the old SFFedCU app and download the new app from one of the app stores.

What if I’ve never enrolled in online banking?

You can easily enroll from our home page. Simply click the “I Am a New User” link.

Does digital banking have biometric login options?

Once you are enrolled, fingerprint and face ID will be available depending on your device. The new platform will automatically identify the type of device you are using to log in and will present the correct options.

What are the username and password requirements?

Username requirements are:
Must not be the same as your account number or password
Must be between 6 and 20 characters long
Must contain at least one numeric character
Must contain at least one letter
Must contain at least one special character

When do I start using the new platform?

We will convert to our new digital banking solutions soon.

Do I have to set up a new username and password on the new platform?

Yes.

Is the login process different?

For your safety and security, you will receive a one-time password (OTP) when you enroll and when you log in for the first time.

What if I haven’t used mobile or online banking in the past six months or more?

You will need to enroll as a new user. Simply click the “I Am a New User” link.

Will I need to reset my alerts?

Transaction alerts and balance alerts will automatically transfer to the new system. The alert configuration in the new digital banking system has significantly more options available, so we recommend reviewing the new settings in the system.

What are the browser requirement for the new platform?

For online browsers:
Chrome, Edge, Firefox, and Explorer, the current stable version and the previous two versions (provided the browser maker supports those versions).

Contact Us for more information or call 415-775-5377

Member Reviews

    5 stars

    “These tutorials on this site are so good I was Online the Mobile platform in a matter of minutes and transacting like a pro.  I like the simple way it was designed unlike the banks that complicate the application.  It was so easy I signed my Mother up for membership and she is 67 and now pays her bills with the Mobile platform.”

    Bobby G
    5 stars

    “The Mobile application gets updates often so I know they are improving the platform but it remains easy to use and effective at paying bills and getting money to my son far across the country.”

    Sandy L
    5 stars

    “I have been a member of this credit union for many, many years and can’t recommend it enough! Most recently, I had a big problem with online banking. Our accounts were complicated by being in a trust, but the Branch Manager who solved the problem was diligent and dogged – she assured me she would not give up until my problem was solved, and she stayed true to that promise! It took a good 45 minutes or so, but they identified the issue and resolved it, eliminating what had been the thing that had caused my problem, and helping me restructure my access. Kudos-to-the Branch Manager!”

    Kate T
    5 stars

    “My favorite Credit Union and the Bank Associates are the best! So easy to work with, personable, and has solved my problem within minutes. I would absolutely recommend the branch for any credit needs. Thank you, team!”

    Brianna F
    5 stars

    “Thank you Branch Manager for helping me open custodial accounts for my grandchildren! Your exemplary customer service exceeded my expectations!”

    Kathryn E
    5 stars

    “San Francisco federal credit Union staff and bank Associates are very helpful. Just opened a new account with the Union and the process was quick.”

    Jason K
    5 stars

    “It was a pleasure working with the Branch manager at the Lakeside Branch, as a fiduciary, I highly recommend working with them. They are extremely knowledgeable and helpful. The client, family members and I appreciated all support, and patience they offered to resolve a complicated banking matter. Very satisfied with the service we received and highly recommend using this branch!!”

    Haley O
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We are upgrading our online banking platform to bring you enhanced functionality, improved usability, and advanced security. For more details,
visit our FAQs page.
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